Dear Customers, Members and Visitors, As Taşdelen Su ve İçecek San. Tic A.Ş (“Vakıf Taşdelen” or “the Company”), we are committed to protecting your personal data. Thereunder, we, in the capacity of “data controller”, would like to inform you of your personal data and processing of your personal data in accordance with the Personal Data Protection Act No. 6698 (“KVKK”).
WHAT IS YOUR PERSONAL DATA BEING PROCESSED?
As Part of Your Website Purchases and Membership
Your credentials (first name & last name),
Your address,
Your contact information (phone number, email address),
Shopping Information (date, time, amount and content of shopping, payment method and payment details), and
If you request to be included in the invoice, your Turkish identification number, tax number, individual company information is being processed.
As Part of Your Shopping Through Our Authorized Resellers
Your credentials (first name & last name),
Your address,
Your contact information (phone number, email address),
Shopping Information (date, time, amount and content of shopping, payment method (credit card, cash) and payment details), and
If you request to be included in the invoice, your Turkish identification number, tax number, individual company information is being processed.
If You Grant Permission for Electronic Commercial Communications
Your credentials (first name & last name),
Your contact information (phone number, email address, phone number),
Details of your actions to use our website (your behavior, transactions, preferences, products visited, etc. on our website),
Your main marketing information (demographic member/user/customer information such as date of birth, site usage , shopping habits, address and habits, likes and related comments, campaigns used, surveys etc. and their content, invoice details, payment methods (cash, credit card, etc.) and payment details (installments, etc.), and Old and new mobile/home/business phone/fax numbers, email addresses, approaches-actions relating to electronic commercial and other communications – actions, cookies, web browser marks, IP, beacon are being processed.
THE PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the regulations regarding the protection of personal data.
General Purposes :
- Your identification and contact information in order to resolve issues and your complaints, if you contact us, and contact you as necessary,
- Your identification, contact, invoice, shopping information in order to fulfill our obligations arising from the regulations and to fulfill our other legal obligations, in particular, regarding information security, before the competent public institutions and organizations, and
- Your identification, contact, invoice and shopping information in order to exercise the right to litigation, reply and appeal at governmental bodies and organizations, such as courts, executive offices, arbitration boards in case of contractual disputes are being processed by the Company acting in the capacity of Data Controller.
For Your Website and Reseller Purchases
- Your identification, contact and shopping information in order to fulfill the after-sales operational processes (“product delivery, product return”),
- Your identification and contact information in order to discern the records we have created in our system for you from records related to other customers and help you use after-sales operational processes without submitting invoices/receipts,
- Your identification and billing information in order to issue invoices, if you request an invoice, and
- Your identification, shopping and billing information in order to meet our storage obligations arising from the regulations are being processed by the Company acting in the capacity of Data Controller.
If You Grant Permission for Electronic Commercial Communications
- When you check the box on the website of your own volition, your identification, contact, shopping and marketing information will be processed by the Company acting in the capacity of Data Controller in order to create/conduct general or personalized campaigns, benefits, promotions, ads, information, marketing activities and conduct all kinds of commercial communication tailored to you.
METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA
Your personal data is processed by the Company and our resellers by automated means such as recording any purchases, collections, deliveries, transactions, completed surveys, registrations and behavioral transactions you conduct through the website and resellers, and recording the information you have provided during telephone contact with you through our call center, or within your Electronic Commercial Communications consent received through the website.
As the Company, We process your personal data to Establish Electronic Commercial Communications on the Condition of an Express Consent per Article 5 of the KVKK, and for the website sales and membership, because it is “mandatory to process data in order to establish and perform the contract, and to protect the legal responsibility of the Company and the rights of the data controller.
TRANSFER OF YOUR PERSONAL DATA
As the Company, we transfer your personal data to
- local partners and service providers (call centers, service providers collecting personal data by means of devices, providing marketing consulting, database, electronic messaging service, consulting services, etc.) to obtain their services including such as information technologies, marketing activities or specialized consulting), and
- To competent public institutions and organization and judicial authorities, to fulfill our obligation to provide information and documentation and other obligations and exercise our legal rights, such as the right to litigation and reply.
YOUR RIGHTS
Per Article 11 of the Act; you can request information on the following by applying to the Company by the methods contained in the “Contact” section of this Disclosure and/or in accordance with Article 5 of the Communique on the Procedures and Principles for Applications to Data Controller:
- Learning whether or not Your Personal Data is processed,
- Requesting information on Your Personal Information processed, if any,
- Learning the purpose of the processing of Your Personal Data and whether it is used in compliance with the intended purpose,
- Knowing any third person in the country or abroad to whom Your Personal Data has been transferred,
- Requesting rectification in case Your Personal Data is incompletely or incorrectly processed,
- Requesting deletion or destruction of Your Personal Data pursuant to the terms set forth in the KVKK regulations,
- Requesting the third parties to whom Your Personal Data has been transferred to be notified accordingly,
- Objecting to any consequence detrimental to you that may arise from the processed data being exclusively analyzed by automatic systems, and
- Requesting remedial action in case you incur any damage due to the unlawful processing of Your Personal Data.
Your applications in accordance with the Law and procedures will be replied by the Company within no later than 30 days.
CONTACT
You may send your application to the email address tasdelensu@hs02.kep.tr the Company has designated as the Data Controller using your email address previously registered by the Company, if any, or to the Company’s address by mail (Please note that when your request is required to be made in accordance with a specific procedure per the laws, then that procedure must be followed.)
Address: Taşdelen Mah. Taşdelen Cad. No:24 Çekmeköy / İstanbul
Telephone: 0216 484 80 80
Please read the Personal Data Protection Policy on vakiftasdelensu.com/kvkk for detailed information.
